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Frequently Asked Questions
Check answers to common questions about Changjia agricultural machinery spare parts. Learn about our production capability, product range, cooperation policies and more. Contact us anytime if you have further inquiries.
1
What processes and processing methods are used for your agricultural parts?
We adopt professional manufacturing processes suitable for agricultural machinery accessories, including precision casting, forging, CNC machining, heat treatment and surface treatment. Advanced processing equipment and standardized production procedures ensure the high strength, wear resistance and service life of parts.
2
Are you a manufacturer, trading company, or wholesaler of agricultural machinery parts?
Changjia is a professional manufacturer and global wholesale distributor of agricultural machinery parts with over 15 years of experience. We have our own production facilities and a global supply chain, offering wholesale buyers factory-direct pricing, standard parts, and custom manufacturing solutions.
3
What types of agricultural machinery parts do you supply?
We supply a wide range of agricultural machinery parts for John Deere, CNH, CLAAS and other leading brands, including starter roll sprockets, roller gears, drive half sheaves, tractor spindles, hydraulic pump drive shafts, idler pulleys, planter gauge wheel arm kits, shaker arms and other key components. Our product line is regularly updated to match the latest equipment models and market needs.
4
Will you protect our local market and avoid supplying to our direct competitors?
For authorized and exclusive partners, we provide strict market protection. We will not supply your direct competitors in your exclusive region and maintain a sales channel management system to protect your market share and profit margins.
5
Which well-known brands do you supply agricultural parts to?
Our manufacturing partners are factories that directly supply world-leading agricultural machinery brands, including John Deere, CNH and CLAAS.
6
Do you have existing customers in our region?
We have served customers worldwide and strictly respect client confidentiality. While we cannot disclose specific customer names, we can provide case references and tailored product solutions for your region.
7
What should I do if I receive defective, wrong, or missing items?
If you receive defective, incorrect, or missing items, contact our after-sales team within 7 working days of delivery with photos, videos, and order details. We will investigate and resolve the issue within 5 working days, offering a free replacement or full refund with shipping costs covered by us.
8
Can I visit your factory or warehouse?
Yes, we welcome wholesale clients and partners to visit our factory and warehouse. Please contact our sales team at least 5 working days in advance, and we will assist with itinerary planning and on-site reception.
9
Can we customize packaging, logos, or private labeling for our brand?
We offer full private labeling and custom packaging services for distribution partners with a registered trademark and authorization certificate. Services include custom packaging, logo printing, and branded labels to help you build your local brand identity and customer loyalty.
10
How do you control the quality of your agricultural parts? And how many people are in the quality team?
We implement a strict 3-stage quality control process, including incoming raw material inspection, in-process production checks, and final pre-shipment inspection, to ensure every batch meets our quality requirements. Our professional quality assurance team has 15 members responsible for full-process quality supervision.
Contact Us
Contact Person: Cynthia

Email: info@changjiaagr.com

WhatsApp/Phone: +86 173 8829 8203

Address: Kunshan, Jiangsu Province, China

Customer service
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